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Your Pool Care Questions, Answered
Explore helpful articles, how-to guides, and answers to common questions — all created by our Colorado pool care specialists.
1. What services does Rocky Mountain Aquacare offer?
We provide professional pool cleaning, pool maintenance, and pool repair services, including weekly cleaning, chemical balancing, filter cleaning, pump repair, equipment installation, and leak detection. Our team ensures your pool stays clean, safe, and running efficiently year-round.
2. How often should my pool be serviced in Colorado Springs?
Most customers benefit from weekly pool service, especially due to Colorado’s dry climate and fluctuating temperatures. Regular maintenance prevents algae, equipment issues, and costly repairs.
3. Do I need to be home during my pool cleaning appointment?
No. As long as our technicians have access to your pool and equipment area, you do not need to be home during service.
4. What’s included in your standard pool cleaning service?
Rocky Mountain Aquacare’s weekly pool cleaning includes brushing, skimming, vacuuming (as needed), emptying baskets, checking water circulation, testing chemicals, and adjusting water balance. We keep your pool crystal clear and swim-ready.
5. How do you test and balance pool chemicals?
We use professional water-testing equipment to ensure proper chlorine, pH, alkalinity, stabilizer, and calcium levels. Balanced water protects your pool surfaces and equipment while keeping swimmers safe.
6. Do you repair pool equipment like pumps, filters, or heaters?
Yes! We specialize in pool equipment repair, including pumps, heaters, filters, salt systems, and automation controls. If something breaks, we can diagnose and fix it quickly.
7. What signs indicate my pool equipment needs repair?
Common indicators include:
Weak water flow
Strange noises from your pump or heater
Cloudy or green water
Persistent algae
Leaks around equipment
If you notice any of these, contact us for a pool equipment inspection.
Weak water flow
Strange noises from your pump or heater
Cloudy or green water
Persistent algae
Leaks around equipment
If you notice any of these, contact us for a pool equipment inspection.
8. Do you offer emergency pool repair services?
Yes. Rocky Mountain Aquacare provides fast, emergency pool repair for pump failures, major leaks, and unsafe water conditions.
9. Can you fix green or cloudy pool water?
Absolutely. We offer green pool cleanups, algae removal, shock treatments, and full water restoration to bring your pool back to clear, sparkling blue.
10. Do you service saltwater pools?
Yes, we maintain, install, and repair saltwater pool systems, including salt cells and controllers. Saltwater pools require specialized care, and we’re fully equipped to manage them.
11. How much does pool service cost in Colorado Springs?
Prices vary based on pool size, condition, service frequency, and equipment needs. Contact us for a free, customized pool service quote from Rocky Mountain Aquacare.
12. Do you offer weekly or monthly pool service plans?
Yes! We provide flexible weekly, bi-weekly, and monthly pool maintenance plans to keep your pool in peak condition throughout the Colorado seasons.
13. What payment methods do you accept?
We accept credit cards, debit cards, online payments, and bank transfers — making it easy to pay for your pool service.
14. Do you offer pool opening and closing services?
Yes, Rocky Mountain Aquacare provides full pool opening and winterizing services to protect your pool from Colorado’s cold winters.
15. How do I schedule an appointment with Rocky Mountain Aquacare?
You can call, email, or fill out our online request form to schedule pool cleaning or repair services. We offer fast response times and convenient scheduling.
General
Q1 - How quickly can your team respond to a new service request?
Tailored weekly cleanings, mineral-adjusted chemical plans, equipment inspections, leak detection, and seasonal start-up/close services, and maintenance for high-elevation properties.
Q2 - Are your technicians certified and insured?
Tailored weekly cleanings, mineral-adjusted chemical plans, equipment inspections, leak detection, and seasonal start-up/close services, and maintenance for high-elevation properties.
Services
Q1 - What’s included in your regular pool cleaning service?
Tailored weekly cleanings, mineral-adjusted chemical plans, equipment inspections, leak detection, and seasonal start-up/close services, and maintenance for high-elevation properties.
Q2 - Do you handle both residential and commercial pools?
Tailored weekly cleanings, mineral-adjusted chemical plans, equipment inspections, leak detection, and seasonal start-up/close services, and maintenance for high-elevation properties.
Maintenance Tips
Q1 - How often should I test my pool water?
Tailored weekly cleanings, mineral-adjusted chemical plans, equipment inspections, leak detection, and seasonal start-up/close services, and maintenance for high-elevation properties.
Q2 - What’s the best way to prevent algae buildup?
Tailored weekly cleanings, mineral-adjusted chemical plans, equipment inspections, leak detection, and seasonal start-up/close services, and maintenance for high-elevation properties.
Billing & Scheduling
Q1 - How does your billing process work for recurring services?
Tailored weekly cleanings, mineral-adjusted chemical plans, equipment inspections, leak detection, and seasonal start-up/close services, and maintenance for high-elevation properties.
Q2 - Can I reschedule or pause my service plan?
Tailored weekly cleanings, mineral-adjusted chemical plans, equipment inspections, leak detection, and seasonal start-up/close services, and maintenance for high-elevation properties.
